Privacy Policy and Habeas Data
Personal data protection in accordance with Law 1581 of 2012
1. Data controller
The party responsible for processing personal data is Dr. Carlos Chaparro, with professional address at Edificio San Angel Medical Center, Floor 6, Calle 126 #7-52, Usaquén, Bogotá, Colombia. Email: chaparro.ortodoncia@gmail.com.
2. Data we collect
We collect the following types of personal data: full name, email, phone number, reason for inquiry and any information the user voluntarily provides through our contact forms or WhatsApp communication.
3. Purpose of processing
The personal data collected will be used to: respond to information requests, schedule assessment appointments, send communications related to our clinical services and training programs, and improve the user experience on our website.
4. Legal basis
The processing of personal data is carried out in accordance with Law 1581 of 2012 (Colombia's Personal Data Protection Law), Decree 1377 of 2013 and other related regulations. Processing is based on the prior, express and informed consent of the data subject.
5. Rights of the data subject (Habeas Data)
Under Law 1581 of 2012, you have the right to: access, update and rectify your personal data; request proof of the authorization granted; be informed about how your data has been used; file complaints with the Superintendency of Industry and Commerce; revoke authorization and/or request deletion of your data when constitutional and legal principles, rights and guarantees are not respected; and access your processed personal data free of charge.
6. Procedure to exercise your rights
To exercise any of your rights as a data subject, you may contact us via email at chaparro.ortodoncia@gmail.com or by phone at +57 300 311 8156. We will respond to your request within a maximum of fifteen (15) business days from its receipt.
7. Information security
We implement the technical, human and administrative measures necessary to secure personal data, preventing its alteration, loss, unauthorized or fraudulent consultation, use or access.
8. Data transfer
We do not share, sell or transfer your personal data to third parties without your prior consent, except when required by a competent authority in accordance with current Colombian law.
9. Cookies and similar technologies
Our website may use cookies and similar technologies to improve the user experience. These tools do not collect personally identifiable information without your consent.
10. Validity
This privacy policy is in effect as of February 2026 and will be updated as needed. Personal data will be retained for as long as is reasonably necessary to fulfill the purposes described.
Last updated: February 2026. Dr. Carlos Chaparro — drcarloschaparro.com